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Council Approves Program to Dismiss Street Sweeping Citations
 

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Santa Monica

Santa Monica Apartments

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By Jorge Casuso

September 15, 2021 -- Those ticketed in Santa Monica for illegally parking during street sweeping between August 30 and September 3 have until October 5 to have their citations dismissed.

The "forgiveness program" was unanimously approved by the City Council Tuesday night and applies to 3,023 citations issued the first week street sweeping resumed on a regular basis.

Those who have already paid the $73 parking fine can have the money refunded.

Those ticketed must submit a request to the City for initial review that "affirmatively states that the recipient of the citation was not aware of weekly street sweeping" accompanied by an explanation, City officials said.

Reasons for not knowing can include not accessing social media or website postings or seeing the notice printed in a local paper and not otherwise learning of the street sweeping, officials said.

Requests for review can be submitted online, which is the preferred method, by clicking here.

They can also be sent in the following ways:

By letter to the City of Santa Monica, PO Box 515213 Los Angeles, CA 90024;

By calling 800-214-1526 to request that the initial review be taken by the customer service representative, or

In person at 1575 Westwood Boulevard, Suite 100-B, Los Angeles, CA 90024 (open Monday through Friday from 9 a.m. to 5 p.m.).

"Once the request is received, and whether previously paid or not, the City will dismiss the citation based on a determination that extenuating circumstances make dismissal of the citation appropriate," officials said.

"If applicable, a refund will be processed for a citation that was previously paid."

City officials said they launched an extensive outreach campaign to let residents know that weekly street sweeping would resume on August 30 after more than a year.

The information was shared on the City’s website and posted to 52,000 social media followers on Facebook, Twitter, Instagram, and Nextdoor.

It was also included in the bi-weekly SaMoNews community newsletter sent to more than 23,000 email addresses, posted on digital message boards throughout Santa Monica and included in the September edition of Seascape.

A text message was also sent on SMAlerts to residents who are enrolled in the SMAlerts program.

The effort, said Councilmember Phil Brock, who placed the forgiveness program on Tuesday's agenda, was not enough ("Residents Find Parking Tickets As Regular Street Sweeping Resumes," September 1, 2021).

"It seems that somewhere along the line our city fell short in properly notifying our residents that street sweeping would resume," Brock said at the meeting.

Brock called the program an "extraordinary measure," adding that "I reached an agreement with City staff."

That prompted Mayor Sue Himmelrich to jump in. "You reached this agreement?"

Brock said the agreement was reached by the City Manager, City Attorney and Police Chief.

Such agreements usually require Council direction to staff, which was not given until Tuesday night.

Councilmember Gleam Davis made a motion to direct staff to review its outreach efforts. "This is an opportunity to get people on alerts and social media," she said.

Residents can sign up for the City’s SaMoNews community newsletter for the latest updates by clicking here.


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